Remote DBA – Oracle Remote Database Administration Services

  • Remote DBALocated in the USA
  • Certified Oracle Partners
  • 200+ years of cumulated experience
  • Primary and secondary backup Datacenters
  • 24/7 Response Time
  • SLA and Escalation system

All of our Oracle remote database administration is done onshore by employees, as opposed to contractors. You can be assured of our top level of service by the SLA in our contract and with the primary and back datacenters supporting our remote DBA agent and portal, Database Rx®. As part of providing remote database services we understand how important our internal communication is, as well as how we work with you. To meet those needs, we have built a unique escalation system so our SLA is always met, and someone is always available for 24/7 customers or during your contracted hours.

Remote DBA Whitepaper
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Outsourced: Why Work With a DBA?
Database management is essential for companies that routinely rely on Oracle for the integrity and organization of their data. For many businesses, there comes a time when outsourcing database management makes more sense than keeping the work in-house. Here’s a closer look at the particulars of working with an exclusive Oracle database administrator (DBA) consultant.

Services Features and Benefits

The features of our DBA Pro Services offering can be customized to suit your particular needs. We offer the following and more:

  • A dedicated primary and secondary DBA assigned to work with you as a remote DBA on an ongoing basis
  • Daily check-in by an experienced specialist and recommendations for database care
  • Proactive remote database administration and maintenance with constant database monitoring and alert notification with Database Rx®
  • Comprehensive monthly reviews and reports
  • 24/7 remote availability with guaranteed response time
  • Onsite and offsite flexibility
  • Included consulting hours each month to be used for proactive maintenance, special projects, or any Oracle database related work
  • Customized services for your special projects
  • Backup and overflow support for your DBA team
    Full remote database administration and Oracle outsourcing from part-time DBA support to full-time support for special projects as they arise
  • Oracle RAC and Exadata support

Call us today at 888-648-0500 x525 for more information on our services. Or request a free consultation.

Benefits of DBA Pro Remote Services

The following are just a few of the benefits of working with Database Specialists to manage your Oracle database systems:

  • Seasoned Oracle Certified Professionals managing your Oracle systems, offering the highest level of Oracle database support
  • Dedicated remote Database Administrators familiar with your system
  • Use of Database Rx® monitoring and alert notification tools
  • Minimized database downtime
  • Increased database performance
  • Access to Oracle experts when you need it
  • Cost-effective and flexible extension of your technical team
  • Onsite and offsite flexibility
  • Customized services for your special projects
  • Backup and overflow support for your DBA team
  • Safety net for your end users

Three Options for remote DBA support to fit your needs

One size does not fit all so we offer our services in ways that are designed to meet different business needs and environments.

Monthly Review – We monitor the database on a 24/7 basis and give the customer a detailed report monthly. It includes 2 hours of support that can be used for anything related to Oracle.

Daily Review, Business Hours – Again we monitor the database on a 24/7 basis and give the customer a daily review of what is going on with the database. It includes 5 hours of support and can be used for anything related to Oracle. It is proactive (see the following) and gives the customer coverage during business hours.

Daily Review 24/7 Coverage – This is the same as our business hours support but it gives pager coverage after hours with a guaranteed 1 hour response time as well as 5 hours of remote DBA support.

For Daily Reviews, we use the Database Rx® Performance Portal to see if there have been any alerts since the last Daily Review. If there have been any alerts, we investigate them and report them to you. You are also welcome to log into the Performance Portal to see what we see, as well as a history of alerts and database information, such as database growth, wait events, redo log activity, high resource SQL and more.

Oracle remote database managed services and consulting, database monitoring, and support plans tailored to your business needs and budget. Our cost-effective remote service options range from monthly database reviews to 24/7 support with guaranteed response times. You can utilize Database Specialists’ managed services to complement your in-house resources, or — as some clients prefer — utilize our full outsourcing services for all your production database support. To learn more about the option of remote database administration as an option for Oracle database support services including questions to ask if considering this option please read our white paper “Cost Effective Alternatives for Supporting Mission Critical Oracle Databases”.

For more information on these levels of support and on Database Rx® please go to the support tab.

How to Choose a Remote Database Administrator

Though many providers may claim to offer many of these services, quality, reliability, and response time may vary significantly from firm to firm. Please review the 10 Questions you should ask any Remote DBA provider before selecting them.

Companies that depend on information rely on Database Specialists. Scores of well-known companies rely on us for design and implementation of new Oracle database systems, performance tuning, assistance with migrations and upgrades, backup and recovery strategies, database security audits, RAC (Real Application Clusters), Oracle outsourcing, DBA services, remote database administration and much more.

One primary differentiation between Database Specialists and other providers are our tools (see next section). While there is a number of monitoring tools available commercially, most of these fall short in terms of assisting a DBA in doing their job more efficiently. Database Rx®, Database Specialists tool and portal go a long way to bridge that gap as well as control costs. We have prepared a white paper on Oracle remote DBA tools and methodologies where we discuss Databse Rx® and other proactive tools available in the market today. Beyond just the tools, we also discuss the methodology that we use in our remote DBA practice and how that differs from other approaches using commercially available tools. In addition Database Specialists support is one of the only remote administration offerings in the market today that combines the cost efficiency of remote database administration with the risk mitigation of on-shore support.

Whatever your Oracle database services needs or challenges are, our team of Certified Oracle Professionals has almost certainly resolved very similar issues before. Our approach to providing remote Oracle database support and remote database administration services is fully proactive, dedicated to identifying and correcting problems before they impact your business.

With DBA Pro, our services, we’ll handle proactive maintenance, monitoring, and responding to your database system alerts so that you can focus on what it takes to grow your business.

Call us today at 888-648-0500 x525 for more information on our remote DBA services. Or request a free consultation.